Testimonials
Coaching and Facilitation Work
Coaching and facilitation work includes events, workshops, programmes, coaching, executive coaching and peer coaching either in person or online.
Results include:
- Increased staff confidence, motivation and engagement
- Reduced direct and indirect staff absenteeism
- Increased presentation confidence and credibility
- Improved research planning and facilitation skills
- Greater responsibility for career management and development
- Increased communication skills, conflict resolution and user experience
- Improved management, leadership and organisational culture.
Participatory Action Research Approach
Participatory Action Research (PAR) is a research methodology that engages directly with the service users who have the potential to engage with products and services under development.
Results include:
- Better understanding of the current strengths and limitations of products and services
- Increased interest, investment, satisfaction and engagement with products and services from across current and potential user groups
- Better understanding of the diversity of the market so that products and services respond more effectively to the needs of users
- Greater branding and marketing confidence due to the increased value of products and services for user groups
Quality Improvement Work
Quality improvement is at the heart of organisational culture, efficiency, profit, staff wellbeing and engagement.
Results include:
- Better understanding of what is working / not working
- Better understanding of challenges / opportunities
- Increased staff engagement and motivation
- Increased client engagement and satisfaction
- Simpler processes, increased automation saved time and increased profits
- Increased staff confidence, wellbeing, engagement and happier teams
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Our Programmes
Whether you’re wanting to better understand your clients, increase the efficiency of your team, or develop strategic thinking, we can tailor a programme, event, research project or coaching session to help you. Our courses and events are described as ‘intellectually rigorous’ and ‘scrupulously researched’, with thoughtful, responsive facilitation that surpasses expectations and opens professional opportunities.